USE CASES

BWO99 GAME ONLINE PC — Everything you need to collect better feedback.

AllFeedback works across every business type — from e-commerce and SaaS to agencies and membership sites. Explore how teams use it to understand their users and grow.

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E-COMMERCE

Post-Purchase NPS for E-Commerce Stores

Online stores live and die by repeat customers. AllFeedback makes it easy to display an NPS survey immediately after checkout — on the order confirmation page — asking customers how likely they are to recommend your store to a friend. The 0–10 NPS scale automatically classifies respondents as Promoters, Passives, or Detractors, giving you a clear loyalty benchmark to track month over month.

Auto-classify Promoters, Passives, and Detractors

Displays on WooCommerce order confirmation page

All data stays in your own WordPress database

NPS Survey WooCommerce Analytics

NPS SCORE — POST PURCHASE

+61 ↑ 8 pts this month

71%

Promoters

19%

Passives

10%

Detractors

RECENT RESPONSES

Order #4821 — Sarah M. 9 / 10

Order #4820 — James K. 8 / 10

Order #4819 — Priya L. 4 / 10

SAAS & DIGITAL PRODUCTS

Product Feedback for SaaS and Digital Products

Product teams need structured input, not just open-ended comments. AllFeedback’s Product Feedback and Feature Request templates give you a ready-made framework for collecting prioritized insights. Target the survey at specific dashboard pages so feedback is always in context.

Ready-made Product Feedback and Feature Request templates

Target surveys at specific dashboard pages or sections

Mix star ratings, radio buttons, and open text in one form

Feature Requests Star Ratings Analytics Dashboard

FEATURE REQUEST SURVEY

How would you rate our dashboard?

★★★★★

What feature do you need most?

Better reporting & export More question types Slack / CRM integrations

Any other feedback? (optional)

BLOGS & CONTENT SITES

Reader Satisfaction for Blogs and Content Sites

Understanding whether your content resonates is difficult without direct feedback. AllFeedback lets you add a floating satisfaction survey to your blog posts — triggered after the reader has scrolled 70% of the article. The scroll-trigger and delay options ensure the survey appears only after genuine engagement.

Triggered at 70% scroll depth for genuine reader engagement

Floating overlay survey — non-disruptive and easy to dismiss

Configurable delay to prevent early survey fatigue

Scroll Trigger Floating Survey Delay Control

FLOATING SURVEY — SCROLL TRIGGERED

Did this article help you?

TRIGGER SETTINGS

Scroll depth 70%

Delay after trigger 3 seconds

Show once per visitor Enabled

AGENCIES

Client Feedback for Agencies

Agencies working with multiple clients need a feedback system they can control entirely. AllFeedback runs on the client’s own WordPress site — no shared SaaS account to manage. Build a custom satisfaction survey, target it at the pages that matter, and share the analytics dashboard with clients.

All data lives on the client’s own WordPress install

Pull responses into external reports via REST API

Share analytics view with clients without sharing admin access

REST API White-label Data Ownership

CLIENT ANALYTICS DASHBOARD

347

Total Responses

74%

Completion Rate

12%

Abandonment

Active Surveys

Data hosted on client server ✓ Secure

SERVICE BUSINESSES

Customer Satisfaction (CSAT) for Service Businesses

Consultants, coaches, and service providers can use AllFeedback to measure customer satisfaction after key interactions — a completed project, a support resolution, or a booked appointment. Admin email notifications mean the team hears about negative responses immediately, not at month end.

Star rating + short text — fast and frictionless for customers

Instant admin email alerts on negative responses

Trigger after appointments, project milestones, or resolutions

CSAT Email Alerts Star Rating

CSAT SURVEY — PROJECT COMPLETE

How satisfied are you with our service?

★★★★★

Leave a note (optional)

“Great communication throughout the project…”

🔔

Low rating alert sent

admin@agency.com — just now

MEMBERSHIP SITES

Member Feedback for Membership Sites

Membership site owners need to know whether their content, community, and features are meeting member expectations. AllFeedback can target surveys exclusively at logged-in users, ensuring member feedback is separated from general visitor traffic.

Target surveys only at logged-in WordPress members

UUID tracking for consistent anonymous visitor identification

Prevents duplicate responses from inflating your metrics

User Targeting UUID Tracking Logged-in Only

AUDIENCE TARGETING RULES

Show to Logged-in users only

User role Subscriber, Member

Duplicate prevention UUID ✓ Active

Re-show after 30 days

Responses this month 218

PRODUCT TEAMS

Bug Reports and Feature Requests for Product Teams

The Bug Report and Feature Request templates are pre-configured to collect the structured information developers actually need: a description of the problem, steps to reproduce, expected vs. actual behavior, and a severity rating. AllFeedback keeps the reporting experience native to the product’s WordPress environment.

Pre-built templates for bug reports and feature requests

Collects severity rating, steps to reproduce, and expected behavior

All submissions stored locally, instantly viewable in admin

Bug Reports Severity Rating Templates

RESPONSES — BUG REPORTS

Bug Report — High Priority — 2 min ago

CSV export missing headers

Bug Report — Medium — 15 min ago

Add dark mode support

Feature Request — Enhancement — 1 hr ago

DEVELOPERS

Developer-Managed Feedback Infrastructure

For development teams who want a programmable feedback layer in WordPress, AllFeedback provides a clean REST API, a dependency-injection-based architecture, WP-CLI migration tooling, and action hooks on every key event. Push responses to a CRM, trigger Slack notifications, or export data to analytics pipelines.

Full REST API for custom integrations and external data pipelines

WordPress action hooks on every key feedback event

WP-CLI tooling and dependency-injection architecture

REST API WP-CLI Action Hooks

REST API — WEBHOOK INTEGRATIONS

POST /wp-json/allfeedback/v1/responses

New response received → Slack notified

action: allfeedback_response_created

Hook fires → CRM contact updated

ACTIVE INTEGRATIONS

Slack Notifications Active

HubSpot CRM Active

Google Analytics Active

Found your use case?
Start collecting today.

Install the free plugin, pick a template, and collect your first response in minutes — no code, no credit card, no data leaving your site.

Get AllFeedback View on WordPress.org

AllFeedback lets you collect real customer feedback directly on your WordPress site — no third-party accounts, no monthly fees, no data leaving your server.

FEATURES

Visual Form Builder Built-in Analysis Response Management Smart Targeting Email Notifications

Resources

Documentation Support

AllFeedback

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