01 — E-COMMERCE

Post-Purchase NPS for Online Stores.

Capture customer loyalty signals right after checkout. AllFeedback displays an NPS survey on your WooCommerce order confirmation page — auto-classifying Promoters, Passives, and Detractors with every submission.

NPS Score — Post Purchase

+61

71%

Promoters

19%

Passives

10%

Detractors

How e-commerce stores use AllFeedback

Three powerful ways to turn buyer moments into lasting insights.

Post-Purchase NPS

Display an NPS survey on the WooCommerce order confirmation page. Auto-score Promoters and Detractors and track your loyalty trend month over month.

Product Page Feedback

Embed a short survey on product pages to learn why visitors leave without buying and which details matter most.

Returns & Churn Signals

Trigger a short survey when a customer requests a return to understand root causes and reduce repeat issues across your catalog.

What’s included.

Everything you need to measure loyalty and grow repeat sales — no upgrades, no add-ons.

NPS 0–10 scale, pre-built

No setup needed — the full scale is ready on day one.

Auto Promoter / Detractor classification

Responses are scored and segmented automatically on every submission.

WooCommerce page targeting

Target surveys at /checkout/, /order-received/, or any WooCommerce template.

All data on your server

Customer feedback never leaves your WordPress installation.

Start collecting feedback today.

Install the free plugin, pick a template, and collect your first response in minutes — no code, no credit card, no data leaving your site.

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